The Formula Shop - Korean Skincare

Delete your Formula Shop account

Delete your Formula Shop account

Delete in the app

Open The Formula Shop app → Account → Settings (gear icon) → Delete account. We'll send a one-time code to confirm it's you.

Don't have the app?

Email info@theformulashop.com from the email address or phone number on your account with the subject "Delete my account". We'll verify it's you and delete your account within 7 days.

What gets deleted

  • Your profile
  • Contact details
  • Saved addresses
  • Wishlist
  • Quiz answers
  • Review photos
  • Formula Wallet (any balance is forfeited)

What we keep

  • Records of orders you've placed, with your name and contact details removed, for as long as Indian tax and accounting law requires
  • Reviews you've written stay up without your name
  • Support conversations, for up to 12 months

You can't delete your account while an order is on its way — you can once it's delivered, cancelled or returned.

For how we handle your data, see our Privacy Policy.