Privacy Policy

Welcome to The Formula Shop ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect the information you provide when you visit our website, shop with us, or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal details: Name, email address, phone number, shipping/billing address.
• Account details: Login information, preferences, quiz results from our "Formula Solutions."
• Payment information: Processed securely through trusted payment gateways.
• Usage information: Browsing activity, IP address, device type, and cookies to enhance your shopping experience.

2. How We Use Your Information

We use your information to:

• Personalize your shopping and recommendations.
• Process orders, payments, and deliveries.
• Send order updates, offers, and Formula Shop news (only if you opt-in).
• Improve our products, website, and customer service.

3. Sharing Your Information

We do not sell your personal data. We may share your information only with:

• Service providers (delivery partners, payment processors, marketing platforms) who help us operate our business.
• Legal authorities, if required by law.

4. Cookies & Tracking

We use cookies to remember your preferences, suggest formulas, and track website performance. You can manage or disable cookies through your browser settings, but some site features may not work properly.

5. Data Protection

Your information is stored securely, and we take measures to prevent unauthorized access, disclosure, or misuse.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing emails at any time by clicking "unsubscribe."
• Request details about the data we hold about you.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised date.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us: